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Best Auto Repair, Murrieta

41419 Pear Street #8 Murrieta, CA 92562

951-696-7707
IN BUSINESS ALMOST 30 YEARS!
Opening Hours
  • Mon 9:00AM - 6:00PM
  • Tue 9:00AM - 6:00PM
  • Wed 9:00AM - 6:00PM
  • Thu 9:00AM - 6:00PM
  • Fri Closed
  • Sat Closed
  • Sun Closed
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951-696-7707 | 41419 Pear Street #8 Murrieta, CA 92562

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

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Testimonials

I was here about a month ago. Had an intermittent starting issue with my Honda for a few months that couldn't be determined. My starter finally gave out and I had to have a tow on a Monday morning. Rick's was the only place of 3 that I called that could look at it the same day (the other two gave me an eta by the end of the week). He confirmed the starter gave out same day and had the repair completed at the end of day on Tuesday for me to pick up. They took the time to answer any concerns I had during the process. I will definitely be a returning customer for any future work.
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